Nhs patient transport telephone number preston. Helping patients attend their im...

Nhs patient transport telephone number preston. Helping patients attend their important medical appointments We provide a safe and reliable non-emergency transport service for patients who need medical or clinical support to get to and from their appointments. Patient Access, in partnership with NHS. When making the phone call please have available the following information: name Mar 29, 2022 · NHS organisations should continue to work with their patients and staff, local authorities and public transport providers to make sure that users can get to the site (and park if necessary) as Feb 26, 2026 · Right care, first time, for our patients Our 999 and NHS 111 services cover Berkshire, Buckinghamshire, Hampshire and Oxfordshire. Jan 26, 2026 · If you have a medical need or limited mobility, you can ask for transport to and from your appointment. Leading the way in delivering safe, caring and sustainable healthcare transport services. When you telephone, we will ask you some simple questions to check if you are eligible. Patient Transport Service (PTS) - North West Ambulance Service (NWAS) Description Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Entitlement to transport can depend on your specific requirements, medical condition and mobility. uk Address North West Ambulance ServiceLadybridge Hall HQChorley New RoadBoltonBL1 5DD Read the full transcript of the Patient Transport Service film here Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. NHS England has a responsibility to ensure that all patients can access good quality GP services and that patients are not refused healthcare following incidents that are reported to the police. These services provide transport to and from hospitals for people who have medical needs for it. We provide the service for patients in Cumbria, Lancashire, Greater Manchester and Merseyside. Our telephone lines are open from 08:00 until 20:00, 7 days a week. Health Transportation Group UK (HTG-UK) HTG-UK is the leading provider of specialist transport services, carrying out more than 500,000 journeys on behalf of the NHS every year. The aim of NEPT services, which are provided by West Midlands Ambulance Service University NHS Foundation Trust, is to provide eligible patients with On selecting the ‘Patient Details’ tab and following the input of the patients NHS number the statement “Electronic issue of blood products requires second specimen” will be visible in red writing in the blue box titled ‘Blood specimens. The North West Ambulance Service (NWAS) NHS Trust provides a 24 hour, 365 days a year emergency service to those people in need of emergency medical treatment. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. Through class-leading If you cannot attend your appointment at the time you've been given, contact the hospital or clinic to rearrange it. General enquiries For patients living in Cumbria, Lancashire or Merseyside: Freephone 0800 032 3240 (free from landline telephones only) Renal dialysis and cancer patients For patients living in Cumbria, Lancashire or Merseyside: Freephone 0800 028 9224 Further information is available on the Renal The Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs. This service is provided to patients in Cumbria, Lancashire, Greater Manchester, and Merseyside. The North West Ambulance Service NHS Trust (NWAS) is now managing the Patient Transport Service in Lancashire. 30am and 6. 45pm, excluding bank holidays. To give you the information and detail you need to work out if a place is going to be accessible to you. Patient Transport Service The Radiotherapy Department can arrange transport only if you have a Medical/Clinical condition or a transport issue which may prevent you getting to your appointment by other safe means. You will need to provide the following details when you call: Name and address Date of birth Telephone or contact number NHS number* GP details Details of treatment The patient transport service (PTS) provides planned, non-emergency transport for eligible Bristol, North Somerset and South Gloucestershire patients to and from NHS hospitals and clinics, including outpatient departments, inter-hospital transfers, renal dialysis, oncology centres and your home. You can then use the PTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status. Lincolnshire Your service Non-Emergency Patient Transport Service Lincolnshire Since 1 July 2023, EMAS is responsible to offer the Non-Emergency Patient Transport Services (NEPTS) and the operation of its control room across Lincolnshire following a successful bid of a 10-year contract awarded by the NHS Lincolnshire Integrated Care Board. 111. Jul 16, 2025 · If you are a haemodialysis or cancer patient, please call 0800 028 9224. It may help to have your NHS number with you when you contact them. Thank You However sometimes travel conditions, distance and accommodating other patients can affect the daily running of the service. Welcome to SCAS Patient Hub Please enter your NHS number and date of birth to login: Lancashire Teaching Hospitals Services Chief Executive Statement on the new ‘Failure to Prevent Fraud’ offence and other financial crimes against the NHS Chorley and South Ribble District Hospital Emergency Department and UCC information Royal Preston Hospital Emergency Department and UCC information Simple steps to keep you safe during your hospital stay General enquiries – 0345 112 0999 or nwas. We aim to: Actively listen and respond to concerns, suggestions or queries to help improve patients’ experiences Provide information on NHS Services Offer advice on the NHS Complaints process and provide information on how to seek independent advice if you wish to make a complaint Feedback your Jul 5, 2023 · Despite some changes in provider being made from 1 July 2023, people are being advised that they should continue to book non-emergency patient transport services (NEPTS) as normal. To make a booking you will need: Patient’s full name, home address, date of birth and phone number Patient’s NHS number and GP practice details A knowledge of the patient’s level of mobility Date and time of the appointment Hospital and clinic the patient is attending Type of appointment (for example, outpatient) The Patient Transport Service (PTS) is operated by North West Ambulance Service (NWAS) and provides non-emergency transport to and from the hospital. To find out if you are eligible please contact the local booking centre and they will ask you some questions about your needs. This service is available for people who are registered with a GP Practice in Greater Preston, Chorley or South Ribble. Award-winning & NHS-approved private ambulance hire UK & Europe. We are available Monday to Friday The Patient Experience and PALS Team provides support for our patients, their families and carers. office@nwas. Please familiarise yourself with all the methods of transport available for your patient which are detailed below and select the appropriate one. Trying to book transport? If you are trying to book Non Emergency Patient Transport, enter your GP address in the tool below to find the right booking page and contact details for patient transport in your area. 30pm, Monday to Friday. Non-emergency patient transport Our fleet of ambulances are all equipped with ramps and floor tracking to make sure patients are transferred safely and comfortably. NHS 111 is available 24 hours a day, 365 days a year. Patient Transport Services primary category is Hospitals. We also provide a non-emergency service known as the Patient Transport Service (PTS). If it's not an emergency you'll normally be expected to make your own way there. Our service is patient-centric and is delivered by qualified, competent and caring crews. Team Royal Preston Hospital, Sharoe Green Lane, Preston, Lancashire, PR2 9HT 01772 522 972 Send email Visit website View Accessibility Symbols This number should NOT be used to contact us in an emergency. The Non-Emergency Patient Transport Service (NEPTS) is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments. The service received 275,283 phone calls from NHS colleagues and patients to make or amend a journey booking. You will need your NHS number, which is available from your GP or clinic. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. As well as our dedicated operational staff, a large number of journeys where patients are able to travel by car are carried out by our dedicated team of Volunteer Car Drivers. Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Make sure to answer their questions as accurately as possible. S. We provide Patient Transport Services in Lancashire, Greater Manchester, Merseyside and Cumbria and we have four Contact and Control centres i We employ approximately 800 Staff, 150 call takers, controllers and planners, have around 320 Volunteer car drivers and operate over 320 vehicles. For many years, WMAS has provided the Non-Emergency Patient Transport Service (PTS) covering Coventry and Warwickshire. Feedback on patient transport Fill in this short survey to give us your feedback on using the patient transport service Contact Patient Transport Phone: 020 3299 8000 We answer this number Monday to Friday, 9am to 4. Non-emergency patient transport (NEPT) services play an important role in helping eligible patients travel to, and from, healthcare services where they have a medical need for ambulance transport or require the support of patient transport staff. enquiries2@nwas. Non-Emergency patient transport Norwest Medical provides a full patient transport service for both NHS and private patients. Patient Transport Services Telephone: 0800 032 3240 View more information on Patient Transport Services on the NHS website. 1. We are proud to continue to work in partnership with the North West Ambulance Service NHS Trust in providing this service Transporting over 3000 patients a month, covering Lancashire, Cumbria, Kendal There are a number of ways you can contact NHS Lancashire and South Cumbria Integrated Care Board. uk Alternative format requests – communications@nwas. We handle all scheduling professionally and swiftly. Find out about transport to and from hospital. Patient Transport Services aim to collect 80% of patients within 60 minutes and 90% of patients within 90 minutes after their appointment has finished. The shuttle bus service between Chorley hospital and Royal Preston hospital operates Monday to Friday, there is no weekend service. Find patient advice and liaison services (PALS) near you on the NHS website. We provide free and confidential treatment, support and information about drug and alcohol use, smoking, homelessness, justice and probation, and employment. Our dedicated and highly-trained staff use the latest technology and a modern fleet of ambulances to ensure each patient’s Patient transport service is a non emergency service for people who may need special support getting to and from their healthcare appointments. A. EMED Group was formed from the merger of ERS and E-Zec Medical to become the largest provider of Non-Emergency Patient Transport Services in the UK, operating across over 50 bases, with over 1,100 vehicles and over 2,800 staff. Official information from NHS about Preston Healthport including contact details, directions, opening hours and service/treatment details Every day, thousands of patients across England rely on non‑emergency transport to help them attend vital healthcare appointments. A small minority of patients may have to wait To make a PTS booking please use the relevant telephone number for your area, shown below. Directions to Salford Royal Salford Royal Site Map Address: Salford Royal Stott Lane Salford M6 8HD The main Salford Royal site is located next to the M602 (Junction 2), making it easily accessible from all parts of Greater Manchester and the North West. uk Address: Patient Advice and Liaison Service Lancashire and South Cumbria NHS Foundation Trust Sceptre Point Preston PR5 6AW. PALS are here to help you identify what to do, where to go and who to speak to for support. 111 is the NHS non-emergency number. If you require an escort or assistance dog You must first register your details with us over the phone by calling your local patient transport team first. Find out if you’re eligible for patient transport Contact our team to find out if you or your family member is eligible for patient transport. Patients normally arrange their own transport to hospital but you may not feel fit enough to come to hospital by private or public transport. You can also contact the relevant patient transport service provider to make your own booking. Services are provided from a number of locations across Chorley, South Ribble and Greater Preston, making appointments more convenient for patients. Safe Care provides bespoke, secure mental health transport by utilising our national March 2025 - If you do not have a user name and password then please email us at: ptsonline@ambulancetransfers. uk (or 0345 155 0335 for outside of office hours) Recruitment – 0345 112 2018 or nwas. recruitment@nwas. Nov 11, 2025 · Information for patients Information for professionals Planning a journey to an NHS hospital appointment Patients registered with a GP practice in Dorset may be eligible for patient transport assistance if you: Are currently unable to use a car, public or community transport Need skilled help to leave your home Will require There are a number of ways to transport your patient to hospital and a SWASFT ambulance is not always the appropriate way. L. Your Access Guides tell you all about a venue’s disabled access, wheelchair access and more. We provide a general Freephone telephone number and alternative numbers for *mobile phone users to book patient transport: When you contact us make sure you have your NHS number at the ready – you can get this from your GP or clinic. Please tell us about your mobility and any additional needs you have so the right type of transport is booked Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. You will need your NHS number and date of birth to login to the Patient Zone. What types of patients can use your NHS patient transport support? We support all non-critical patients needing assistance for medical appointments, discharge, or inter-hospital transfers. If it's a medical emergency, call 999 and ask for an ambulance. If you’re not eligible for the service we’ll let you know about alternative transport options as well as information on how to get help with travel costs. Help with travel costs To get help with travel costs, you need to meet 3 conditions: Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. Our contact centre staff should have provided you with the following contact numbers: NHS low income scheme help with healthcare travel costs – 0300 330 1343 Citizens Advice Bureau – 0800 144 88 48 There are also many organisations Patient Transport Service (PTS) - North West Ambulance Service (NWAS) Description Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Does patient transport have any impact on waiting times for surgery? Find out more about the Patient Advice and Liaison Service (PALS), which offers confidential advice, support and information on health-related matters. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111. Nov 5, 2024 · If you feel that you need to request ambulance transport, the patient transport service can be booked by you, your GP, hospital staff or a dedicated call centre. If you have difficulty using public transport, there is a list of community transport providers below. Patient transport and help with travel costs There are schemes available to support you with your journey to hospital. Non emergency patient transport in Preston is a critical service provided by 365 Group, supporting individuals who need safe, timely, and comfortable journeys to healthcare appointments without the urgency of emergency care. Official information from NHS about Royal Preston Hospital including contact details, directions, opening hours and service/treatment details Apr 1, 2025 · We provide Patient Transport Services (PTS) in Hampshire and Milton Keynes. How to contact PALS Freephone: 0800 234 6088 Telephone: 01772 676 028 Email: pals@lscft. You can also ask your GP or carer to ask for transport on your behalf. We provide Patient Transport Services in Lancashire, Greater Manchester, Merseyside and Cumbria and we have four Contact and Control centres in Preston, Carlisle, Oldham and Chester. Jul 9, 2025 · Scottish Ambulance Patient Transport Service If you are medically unfit to travel, you should contact the Scottish Ambulance Patient Transport Service. How we can help Change Grow Live is a health and social care charity. Our Patient Transport Service covers Hampshire and Milton Keynes. The Centre is part of Lancashire Teaching Hospitals and its services are organised from a self-contained purpose-designed outpatient department based at Preston Useful Contacts NHS out of hours – 111 – www. It may be helpful to look up local transport or parking Hampshire patients accessing transport for the first time need to call 0300 123 9833 to create a master record and book your initial appointment. Guidance on the free non-emergency patient transport service for patients who have a specific medical need and are attending healthcare services. Please speak to your family doctor at least seven days before your hospital appointment. Our teams are made up of ambulance care assistants, call takers, dispatchers, team leaders and support staff. . uk Royal Preston Hospital – 01772 716565 Fulwood Hall Hospital – 01772 704111 Booking Management Centre – 01772 660011 Patient Transport – 01772 660011 (option 1) Social services – 0300 123 6720 Mental Health Central & West Lancashire – 0800 0130708 Preston City Council Coventry and Warwickshire Find out more about the patient transport service contracts we provide in Coventry and Warwickshire and book a journey. The Non-Emergency Patient Transport Service is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments. How do I find the commissioner? Contact your local integrated care board (ICB) for complaints about primary care services (GPs, dentists, opticians or pharmacists) and secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing. This can often be found on correspondence from your GP or hospital, you can also request it from your doctor’s surgery. Patients are offered a choice of location at the time of making an appointment. The patient transport service is for people who can’t get to their appointments because they have a medical need for special transport. Patients are registered on the scheme by the submission of a Violence Reporting Form to NHS England, or CCG with Delegated Authority by a GP practice. Anyone wishing to book transport should continue to call the Patient Transport Advice Centre on 01278 727457. Our Patient Transport Service supports our NHS customers with non-emergency patient transport services and high-dependency transport - the types of journeys that don't fall under the remit of 999. Our patient transport service supports NHS patients with non-emergency patient transport services and the necessary special support they may require in attending healthcare appointments. Was this page helpful? Travelling to your appointment using the non-emergency patient transport service If you have a medical condition that means you cannot travel to the hospital using public transport, or you require the assistance of ambulance staff during your journey, then you may be eligible to use the Dorset or Hampshire Patient Transport Services. We employ approximately 800 Staff, 150 call takers, controllers and planners, have around 320 Volunteer car drivers and operate over 320 vehicles. EMED Safe Care is the secure mental health care division of EMED Group. Contact us now to get a fast quote on medical repatriation or private event medical cover. How do I book your services? Just call us directly or coordinate via your healthcare provider. By working closely with our NHS and private partners, we’re providing fully integrated and responsive services, helping support continuity of care, improving patient flow and increasing organisational resilience in challenging times. If you need to use the Patient Transport Service, you should be aware of the following: - Non-Emergency Patient Transport Service (NEPTS) The Welsh Ambulance Services NHS Trust provide a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. The service is for eligible patients who are unable to use private or public transport, due to their medical condition, to get to and from hospital or other healthcare centres. Which hospitals are covered? 01772660011 Summary Records for phone number ☎️ 01772660011 👆 show that the comments confirm that the phone number is legitimate and associated with the NHS Referral Management Centre, specifically for booking hospital and clinic appointments. We believe that transport is an important part of a patient’s experience and care. At EMED Patient Care, we’re proud to play a key role in that journey – working in partnership with the NHS to provide safe, reliable and compassionate non‑emergency patient transport services (NEPTS). We are here for you, judgement-free, whatever your circumstances. Patient Transport Services (PTS) are provided for patients whose medical condition means they cannot get to their appointment in any other way. There are a number of ways to transport your patient to hospital and a SWASFT ambulance is not always the appropriate way. If your appointment is in a hospital or clinic, look up where it is and plan how you'll get there. Official information from NHS about Royal Preston Hospital including contact details, directions, opening hours and service/treatment details Official information from NHS about Preston Healthport including contact details, directions, opening hours and service/treatment details Patient Experience and P. 3. Most people make their own way to hospital appointments by car or public transport, accompanied by a relative or friend. The Specialist Mobility Rehabilitation Centre (SMRC) provides specialist wheelchair, prosthetic limb and orthotic rehabilitation services throughout Lancashire and South Lakeland for people of all ages with long-term mobility problems. Tell us about your mobility and any other needs you have, such as sight or hearing difficulties, learning disabilities or any medical conditions that affect how you travel. If you have requested patient transport but were deemed ineligible, it is important to us that you are signposted to local alternative transport providers. It serves areas in Lancashire and handles referrals from various CCGs. Notes: 1 - Staff only service 2 - Last transfer of the day for ad hoc services Shopmobility Telephone: 01772 204667 – option 1 Community Cars Telephone: 01772 516208 Central Lancashire Dial A Ride Telephone: 01257 260488 View more information on the Central Lancashire Dial A Ride website. We operate with our specialised vehicle fleet that meets the needs of our patients. nhs. Nov 13, 2024 · NHS funded patient transport You may be eligible for free non-emergency patient transport. Managing your booking Please have your NHS number to hand. Find out more about the booking information and eligibility criteria from the latest NEPTS patient information leaflet. AccessAble is here to take the chance out of going out. com PLEASE DO NOT USE THIS EMAIL TO SEND BOOKING DETAILS - THEY WILL BE IGNORED We aim to respond within 24hrs but if you need to make a booking for today then please call us on: 0333 456 9991 Then select the option relevant to your service. You can contact Patient Transport Services by phone using number 01772 773077. WHO WE ARE ion non-emergency journeys every year. 2. This service is for patients unable to get to or from hospital due to physical or medical conditions. Our patient transport service (PTS) is a non-emergency service for people who need special support getting to and from their healthcare appointments. It’s fast, easy and free. Find out if you are entitled to NHS free hospital transport by phoning the NHS Patient Transport Advice Centre on 01278 727444 between 8. Once you have finished your appointment the reception staff will contact Patient Transport Services and advise them that you are ready to go home. Visit the Scottish Ambulance Service website for information on how to request patient transport. uk Press office – For media enquires contact press. Before you ring please make sure you have a pen and paper, your NHS number and your appointment details available. We proudly have no mileage restrictions on our free transport service, meaning wherever you live, we will pick you up and drop you off for free! If you have any questions regarding this service, please contact our transport team for more information. Find out more about the Patient Advice and Liaison Service (PALS), which offers confidential advice, support and information on health-related matters. They are 100% facts, figures and photographs. xukjeska erl avrf jajogy pqyg pavkll ftokzg eygf wwih exgjb