How to refund an oculus gift. Introduction to Oculus Refunds The Oculus...
How to refund an oculus gift. Introduction to Oculus Refunds The Oculus (now Meta) Quest platform offers a generous refund policy that allows users to return eligible Sep 22, 2022 · How to Refund Quest 2 Games If you bought a game for Quest or Quest 2 through the Meta (Oculus) store and decided you don’t want it, you can request a refund under certain circumstances. Feb 15, 2026 · In such cases, it’s important to know how to return these games and get a refund that can be used to purchase alternative titles. While most purchases on the Oculus Store are final, there are some circumstances in which you may be eligible for a refund. Oculus will provide instructions on how to return or uninstall the app or game you purchased, as well as a timeline for processing your refund. To request a refund for something you've purchased on the Oculus Store, you should use the companion Oculus app on your phone, no matter which Oculus headset you have. The Oculus Store is a popular marketplace for virtual reality (VR) content, offering a wide range of games, apps, and experiences for Oculus VR headsets. Understanding the Return Policy Before diving into the return process, it’s essential to familiarize yourself with Meta’s return policy. Only you as the recipient can request the refund. However, the money returns to the purchaser, not you. To return a gift, use the Meta Horizon app, tap Menu in the Horizon Feed, and scroll to Manage Gifts under Payment. You can also request a refund for an app you've received as a gift. Once you receive a reply from Oculus, follow the steps outlined in the email to complete the refund process. Fortunately, the Oculus Quest 2, powered by Meta, offers a straightforward and user-friendly process for returning games and obtaining refunds. . Copy the code, go to the purchase page for the app, click on "Redeem," and paste the code in the designated area. In this article, we will discuss how to refund a purchase on the Oculus Store, including the refund policy Mar 3, 2022 · We’ve all bought a Quest 2 game on a daily deal and then played the game for a little bit but realized it just wasn’t our cup of tea. 1. more Learn how to request refunds for Xbox purchases, including eligibility requirements and the process for submitting a refund request. I was able to refund mine but his doesn't appear in his purchase history ,it appears in mine but with no option to refund? Yes, you can contact customer service. This video walks you through the official steps to request a refund from Oculus for Games and Applications you don't want. I read refund and gift policy and FAQ, create ticket as advised. " Dec 31, 2024 · This article provides a comprehensive guide on how to return games on Meta Quest and Quest 2, detailing the process, policies, and tips to ensure your experience is seamless. Dec 8, 2022 · There's a pretty broad range in VR game quality, and players may find themselves wanting to refund a game on Oculus Quest 2. Purchased a game for a friend as a gift, entered wrong email address by mistake, so my friend didn't receive it. After you send an app gift to someone, only the recipient can return the gift. Learn about Worlds and Horizon Workrooms Orders and returns Learn how to track your order or start a return Media Developers Viewpoints Meta for Work Free Basics Discover Government, politics and advocacy Meta Store Store support and legal Meta Help CenterOrder statusReturnsFind a product demoFind a storeLegalTerms of saleMeta Quest safety You can request a refund for any Oculus Quest game you purchased if the purchase was less than 14 days ago and you've played the app or game for less than 2 hours. You can request a digital refund for apps and games you purchased on Meta Horizon Store. Refunds are requested through the Meta (Oculus) app on your phone, which is the same app you used to set up your Quest. Nov 23, 2025 · For app gifts, you receive an email with a 25-digit code. com, in the Meta Horizon mobile app and in your headset. "you may return eligible apps, games, and experiences purchased through Oculus for Oculus Rift, Rift S, Quest, and Quest 2, so long as you submit your request within fourteen days of purchase or Gift redemption and we determine that you have engaged with the content for no more than two hours. Open th Dec 19, 2025 · How To Refund Games On Oculus: Your Complete Guide Need to return a game you bought on the Oculus (Meta) Quest store? This guide explains exactly how to refund games on Oculus, outlining the process and common pitfalls so you can get your money back smoothly. Subject to this Policy, you may return eligible apps, games, and experiences purchased through Meta for Meta Quest branded devices, Oculus Rift, and Oculus Rift S, so long as you submit your request within fourteen (14) days of purchase or Gift redemption and we determine that you have engaged with the content for no more than two hours. Depending on the game’s return policy you may also be able to redeem it and then refund it back to you as credit. Gift was still unclaimed, it was the same day I purchased it. You can request a refund on this page, on meta. Thankfully you can get a refund and here’s how to do it Nope. Oculus support tells me to use automated refund; however, automated refund isn't an available option. How do I refund gifts? So I bought a game for myself and a friend, and we didn't like the game so we decided to refund it . jpajosofvptdxmxggjtlrsdyhdueakyfnxaazefksgnqyer